What is Online Reputation Mangement
Online reputation management is the use of multiple strategies to influence, improve, and make the online perception of your business more accurate. Generally speaking, that means monitoring what’s being said about your brand and taking steps to encourage more of your promoters to champion your brand online. In this guide. Gain invaluable insight into what the online community is saying about your business — monitor customer reviews, and get notifications whenever your business is mentioned on the web. Get automated alerts when new information is found about your business on the web. Receive weekly progress reports that make it easy to show how your our reputation management service is changing your businesses online presences. Reputation Management brings all of the factors that contribute to a local business’s online presence into easy to use website GUI interface, so you can easily take control of your online reputation.
- 84% of people trust reviews as much as personal Recommendations from a friend.
- 81% of people trust a business with online reviews posted to their web site.
- 68% of customers have left a review for a local business after being asked to do so by he business.
- Take control of your online presence and increase the bottom line.
Key Points for Reputation Management
- Compile reviews from dozens of sites so you can easily see what’s being said about your business online.o9
- Improve search rank by identifying online business listings that are inaccurate or missing from essential directories and online listing sources.
- Monitor where a business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.
- Use competitive bench marking to see how your business stacks up to the competition on social media outlets and local search.
- Respond to Google and Facebook reviews in just two clicks using pre-loaded default templates (templates can be edited).
- Our List Builder software is included with reputaiton management (List Sync Pro and other add-on listing services are included).